Terms and conditions
Creativity Realm LLC provides an online service through its website at the domain Creategift.net, on the World Wide Web - the Internet. The service consists of providing informational services, content management, and performing financial transactions.
The terms of use set out the conditions and rules for End Users and apply to the use of the website Creategift.net. By using the website, end users indicate their agreement with the General Terms and Conditions and their consent to use the website Creategift.net in accordance with them. The right to use the site is a personal right of the end user and cannot be transferred in any way to other individuals or legal entities, nor is any user authorized to register other individuals or legal entities. The end user is aware that there may occasionally be service interruptions or events beyond Creativity Realm LLC's control and accepts that Creativity Realm LLC is not responsible for any data loss that may occur during the transmission of information over the Internet. By using these web pages, the end user confirms that they are familiar with and agree to the General Terms and Conditions of business and use.
All products offered on our website can be ordered electronically.
In addition to the above-mentioned terms, Creativity Realm LLC will not be liable, regardless of the cause or duration, for any errors, inaccuracies, or other deficiencies, discrepancies, or lack of originality of the information contained on this website, nor for any delay or interruption in the transmission of information to the end user, and for any claims or losses arising from this. None of the aforementioned parties will be responsible for claims or losses of third parties, including lost profits.
Creativity Realm LLC may terminate its business relationship with any of its end users at any time. Creativity Realm LLC reserves the right to immediately revoke all passwords or user accounts of the end user in the event of any behavior that Creativity Realm LLC, at its sole discretion, deems unacceptable, as well as in any case of non-compliance with the General Terms and Conditions by the end user.
Creativity Realm LLC is not responsible for the accuracy or reliability of any opinion, advice, or statement posted on the website Creategift.net by anyone who is not an authorized representative of Creativity Realm LLC. Under no circumstances will Creativity Realm LLC be liable for any loss or damage caused by the end user's reliance on information obtained through the website Creategift.net. It is the responsibility of the end user to evaluate the accuracy, completeness, or usefulness of any information, opinion, advice, or other content available through the website Creategift.net.
User Responsibility for Content
Users are responsible for all content they upload, create, or transmit on our website, including but not limited to personalized products. Users agree not to upload or create content that infringes on any intellectual property rights, including copyrights, trademarks, patents, or other legal protections. If any content uploaded or created by a user on the site is subject to a lawsuit or other legal action due to intellectual property infringement, the user will be responsible for all resulting consequences, including legal fees.
Right to purchase
In order to make purchases on the website, you need to enter your personal information. Specifically, you must provide your real name, phone number, email address, and other requested information as specified. You will also need to provide and guarantee that the payment information you provide is valid and accurate, and that you are the person identified in the billing information.
You agree that we may use the personal data you provide for the purpose of conducting appropriate fraud checks. The personal data you provide may be disclosed to a credit reference agency or a fraud prevention agency, which may keep a record of this information.
For more information on how we use your data, please refer to our Privacy Policy.
Placing Order
Products are ordered online by following simple instructions to create a custom product and fill in all the required information, with the final step being the confirmation of the order.
Pricing policy
The prices displayed in the online store may change from time to time, with the user being charged the price that was valid at the time of ordering the product.
Limitation of Liability
Creativity Realm LLC is not responsible for any errors, inaccuracies, or damages arising from the use of our website or services. This includes, but is not limited to:
- Interruptions in Service: We do not guarantee that our website will be available at all times or free from interruptions. Service disruptions may occur due to technical issues, maintenance, or circumstances beyond our control. Creativity Realm LLC will not be liable for any losses or damages resulting from service interruptions.
- Technical Issues: Creativity Realm LLC is not responsible for any technical issues or malfunctions that may occur while using our website, including issues related to internet connectivity, hardware, or software on the user’s end.
- User-Generated Damages: Creativity Realm LLC is not liable for any damages caused by the user’s actions, including misuse of the website, failure to follow instructions, or actions that violate the terms and conditions of the website.
Creativity Realm LLC shall not be held liable for indirect, incidental, or consequential damages arising from the use of our website or services.
Force Majeure
Creativity Realm LLC shall not be held liable for any failure or delay in the performance of its obligations under these Terms and Conditions if such failure or delay is caused by events or circumstances beyond its reasonable control. These events may include, but are not limited to, natural disasters, strikes, pandemics, government actions, war, civil unrest, or any other event or circumstance that prevents or delays the fulfillment of orders. In such cases, Creativity Realm LLC will make reasonable efforts to notify customers of any delays and to resume normal operations as soon as possible. However, we will not be responsible for any damages or losses incurred as a result of such delays.
In the event of a force majeure situation, refunds or order cancellations may be delayed until normal operations resume.
Payment methods
Note: Available payment methods may vary depending on the visitor's country and the selected delivery country.
Creategift.net allows the purchase and payment for selected products via credit cards.
Payment by credit/debit cards
The cards we support are Visa, MasterCard, VISA Electron, Maestro, American Express, and others. We do not charge any additional fees when using this payment method. When paying by card, the entire payment process is managed by the payment platform Stripe, which guarantees fast and secure payments.
Statement on payment card security
Creategift.net uses Secure Socket Layer (SSL) technology to encrypt and protect the data you send to us over the Internet.
When paying by card in our online store, you use Stripe – one of the most well-known and advanced systems in the world for securely accepting payment cards.
Stripe ensures complete confidentiality of your card information from the moment you enter it into the Stripe payment form. Our store never comes into contact with your payment card details.
Stripe meets all the security requirements for online payments set by leading card brands and is certified as a PCI Service Provider Level 1 – the highest security standard in the payment card industry. When paying with cards enrolled in the 3-D Secure program, in addition to the card's validity, your bank further verifies your identity using a token or password.
Stripe considers all collected information to be confidential and treats it as such. Your sensitive data is completely secure, and its privacy is guaranteed by the most advanced protection mechanisms. The information is used solely for the purposes for which it was intended. Only the data necessary to perform tasks in accordance with the prescribed online payment procedures is collected.
We do not store any sensitive payment information on our servers. All payment data is securely processed by Stripe, which handles all payment transactions. We never have access to your full credit card details, and Stripe complies with the highest security standards in the payment industry to ensure the safety of your information.
Terms of delivery, refunds and returns
All items are available at all times, and the items you select/create in our online store cannot be reserved by other customers.
Delivery time
Delivery time may vary depending on the selected delivery country.
Refund and returns
We accept returns on products, including personalized or custom items, under certain conditions. Please note that, due to the nature of personalized products, returns are only accepted if the product is damaged or defective upon arrival. If the product you received is not what you ordered or is damaged, please contact us within 30 days of receiving the item, and we will provide a full refund or a replacement at no additional cost to you.
Please ensure that you provide accurate information when placing an order, as we are unable to accept returns or offer refunds for products that were correctly made according to your specifications but no longer meet your needs.
You can contact us at admin@creategift.net.
Order cancellation terms
If you wish to cancel your order, please contact us within 48 hours of placing the order for a full refund, provided the order has not been processed or shipped. You can contact us at admin@creategift.net.
Privacy policy
Creategift.net collects personal data from website visitors when using the online store. We collect only the information that is relevant to us:
- Full name
- Address
- Phone number
- Email address
- Orders
We only use the information you provide to us, for example, to review our performance and improve our services for you as a consumer, or to communicate with you about your order.
We may use information about your product and purchasing interests to gain insights and improve the customer experience.
To better assist you in the future, we may combine the information you have provided, such as product interests and purchases, with third-party information, including demographic data and information that is already publicly available.
Creategift.net does not sell or disclose the customer's name, address, email address, or other personal information to third parties.
For the operation of our website, managing our database, email distribution, and providing communication with users, Creategift.net collaborates with selected third parties. If necessary, these third parties may process the personal data you provide to us, but only on behalf of Creategift.net and for the purposes specified by us. However, we do not allow any of these service providers to use that data without our permission or for their own purposes. We will not disclose your data to third parties unless required by law, legal request, or process.
According to the GDPR, you are entitled to:
- Know what personal data you have to process, where these data came from, and how we use it.
- Ask us to update, correct, or complete the information we hold about you.
- Take consent for processing for a particular purpose.
- Ask us to delete your data from our systems.
- Limit or oppose the processing of your data.
- Ask us to provide the personal information we hold about you in an easy-to-read electronic format.
You can exercise these rights at any time by sending an email to admin@creategift.net.
Users located in California may have additional rights under the California Consumer Privacy Act (CCPA), such as the right to request information about data collected and to request deletion of personal data.
By using the Creategift.net website, including purchasing items through our website, you agree to our collection, use, and disclosure of your information as described in this Privacy Policy. Creategift.net reserves the right to change its privacy policy at any time. We will post updated rules on our website, so we encourage you to return to this page from time to time, especially when using our online store.
Creategift.net cannot guarantee that all product photos accurately reflect the appearance of the products, as different computers and screens have different settings, so colors may appear differently depending on where you visit Creategift.net. We also reserve the right to errors that are beyond our control, such as force majeure.
Third-party disclosures
We may share your personal data with third-party service providers that assist us in operating our website, conducting business, or servicing you. These third parties include payment processors (e.g., Stripe), shipping providers, advertising partners (e.g., Meta/Facebook for Pixel tracking), and other vendors necessary for the fulfillment of your orders. We ensure that these third parties are bound by confidentiality agreements or their own privacy policies to protect your data. We do not allow these service providers to use your data for any other purposes beyond fulfilling their role in our services. We may also use cookies or similar technologies to collect data for advertising purposes.
Children's Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.
If you believe that a child under 13 has provided us with personal information, please contact us immediately at admin@creategift.net, and we will take appropriate actions to remove such information.
Contact
If you have any additional questions regarding our general terms and conditions, please send an email to admin@creategift.net.
Creativity Realm LLC
30 N Gould St Ste R, Sheridan, Wyoming, 82801
Phone: +1 312-818-3522
Email: admin@creategift.net